Enter Transaction - File - Recall Debtor

Use this option to recall all orders for particular debtor. You can then continue processing the order, amend the order, delete it, or re-hold it as required as per the normal sales process.

Technical Tip You cannot amend the details of an item line that has already been delivered, or any details of an order that has been finalised.

1. Select POINT OF SALE | DOCKET CREATION.

Micronet displays the Enter Transaction screen.

2. Select FILE | RECALL DEBTOR.

Micronet displays the Debtor Selection screen with a list of debtors.

3. Double-click on the debtor whose orders you want to view, or select a debtor and press the Enter key.

Micronet displays the Select Any Order screen with a list of all orders for the selected debtor.

4. If required, you can filter the list of orders by Invoice No or Order No.

Micronet displays all orders matching your criteria at the bottom of the screen.

5. Double-click on the order you want to load, or select an order and press the Enter key.

Micronet redisplays the Enter Transaction screen with the details of the order.

6. Continue processing the order by completing the steps required in the "Docket Creation Overview".